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Master Services Agreement
Agreement, orders & changes between you & KNO Events
- Please read the following terms of service (the “Terms”) carefully. By accepting, you acknowledge that you have read, understood and agree to be bound by these Terms, and the terms and conditions of the Privacy Policy (as defined below),when using any service or services (collectively, the “Service”) offered by KNO Analytics, Inc., a Delaware corporation d/b/a KNO Events, or its parents, affiliates or subsidiaries (collectively, “KNO Events”or “we”), including those made available on or through this or any site made available by KNO Events (collectively, the “Site”), or in connection with any mobile application (a “Mobile App”) separately made available by KNO Events. The term “you” (and “your”) for purposes of these Terms, means both you in your individual capacity, and if applicable, the company or other legal entity whom you represent and on whose behalf you use the Service.
- In order to use the Service you must agree to these Terms, and may, in KNO Events’ sole discretion, also agree to certain additional details listed on the written or electronic quote,proposal, order form or other document (each, an “Order”) that KNO Events provides you in connection with your access to the Service. However, in addition,you may also agree to the Terms by actually using the Service. You acknowledge and agree that KNO Events will treat your use of the Service as acceptance of these Terms from the time you first use the Service.
- KNO Events reserves the right to change any of the terms and conditions contained in these Terms, including the Service and / or any policies or guidelines governing the Service, at any time and in its sole discretion. While we will endeavor to provide direct notice to you of any changes, you are responsible for periodically checking the Site to determine if any changes have been made and we are not liable for your failure to do so or our failure to provide such direct notice to you. Your continued use of the Service following any revision to these Terms will constitute your acceptance of the changes or modifications to these Terms. If you do not agree to any changes to these Terms, do not continue to use the Service.
Admin accounts
- In order to use the Service, you must register with us to open a KNO Events administrative account (“Admin Account”). By opening an Admin Account, you represent and warrant that:
- (a) all information you submit in connection with your opening and use of your Admin Account is true, accurate, current, and complete;
- (b) you will promptly notify us if your information changes so that we can update our records;
- (c) you are aged 18 or older; the Service is not intended for persons under 18; and
- (d) your use of the Service does not violate any applicable law, rule or regulation. You are responsible for maintaining this information current.
- You are solely responsible for maintaining the security and confidentiality of the information you hold for your Admin Account, including, without limitation, your user name and password, and for any and all activity that occurs through your Admin Account as a result of your failure to keep this information secure and confidential.
- You hereby agree to notify KNO Events immediately if you become aware of any unauthorized use of your Admin Account, user name or password, or any other breach of security in connection there with. You may be held liable for losses incurred by KNO Events or any third party due to someone else using your Admin Account, user name or password as a result of your failing to keep your Admin Account information secure and confidential.
- You are strictly prohibited from using anyone else’s Admin Account, username or password at any time and for any reason.
- KNO Events is not liable to you or any third party for your failure to comply with your obligations under this paragraph.
User types
The Service is made available by KNO Events to the following two (2) user categories (collectively, “Users”):
(a) an individual or legal entity (each,a “Account Holder”) that initiates and manages an Admin Account intended to manage access and use of a Service account (“Service Account”) that may, in such Account Holder's sole discretion, be made available to other authorized Account Participants (as define below); and
(b) other third party individuals that have been authorized by an Account Holder via the Admin Account to access and use the Service in connection with the applicable Service Account (each, an “Account Participant”). For purposes of clarification, both Account Holders and Account Participants shall be liable for the actions of any Account Participant.
Mobile apps
You acknowledge and agree that all Mobile Apps shall be made available solely in accordance with the terms of the then-current end user license agreement under which each such Mobile App is made available (the “EULA”), which such EULA shall supersede any conflicting terms or conditions of these Terms with respect to your access to and use of the Mobile Apps.
Your information & privacy
In order to use the Service you will be required to provide certain (i)personally identifiable information to KNO Events (e.g., your name, address,company information, email address, phone number, and, if applicable, your credit card information); and other information (collectively, “Information”). KNO Events will only use such personally identifiable Information in accordance with the terms of our privacy policy(the “Privacy Policy”). In this regard, you agree to the then-current version of the Privacy Policy that you can find and read at [Privacy Policy]. You hereby grant KNO Events a license to use all other Information as necessary in connection with the provision of the Service, including, without limitation, making such Information available to applicable Account Holders.
Fees & payments
- Each Account Holder agrees to pay KNO Events the Service subscription fees ("Account Holder Fees"), if any, set forth on the Site and / or any applicable Order in advance of each applicable subscription period, including any subscription term described in an Order during which you have agreed to purchase the Service.
- Account Holder Fees will be billed in accordance with such pricing terms.
- If applicable, the credit card each Account Holder maintains on file with KNO Events or its billing partner in the applicable Service Account will be automatically charged.
- Account Holders are responsible for maintaining up to date credit card information in such Service Account.
- Unless otherwise agreed by KNO Events and Account Holders, all fees are payable in U.S. Dollars.
- Late payments of fees may bear interest at the rate of one and one half percent (1.5%) per month (or the highest rate permitted by applicable law, if less).
- Account Holder Fees are exclusive of taxes or other charges. Each Account Holder is responsible for paying all taxes and government or other charges, and all reasonable expenses and attorneys’ fees KNO Events incurs collecting late fees.
- KNO Events reserves the right to suspend or terminate use of the Service or applicable Service Account (and access to any related Content) if an Account Holder fails to pay any fees due in connection with use of the Service or applicable Service Account.
- Any outstanding fees are immediately due and payable upon termination of use of the Service or applicable Service Account for any reason.
- To the greatest extent permitted by applicable law, and without affecting any Account Holder's credit card issuer’s rights, each Account Holder hereby waives all claims relating to fees unless such Account Holder notifies KNO Events of any dispute or other fee-related claim within thirty (14) calendar days of the fees being charged to such credit card.
- To the greatest extent permitted by applicable law, any refunds of fees are at the sole discretion of KNO Events, and refunds will only be provided in the form of a credit against future fees for the Service. Nothing in these Terms obligates KNO Events to extend credit to any person.
- Account Holders acknowledge and agree that any credit card and related billing and payment information that are provided to KNO Events may be shared by KNO Events with third party service providers who work on KNO Events’ behalf, such as payment processors and / or credit agencies, solely for the purposes of checking credit, effecting payment to KNO Events and servicing the applicable Service Account.
- KNO Events may also provide information in response to valid legal processes, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. KNO Events shall not be liable for any use or disclosure of such information by such third parties.
- KNO Events may change its fees and / or payment terms at its discretion. Account Holders will be notified of any such changes (including notices posted on the Site, within the Admin Account or sent to such Account Holder's registered e-mail address).
KNO Events’ proprietary rights
- You hereby acknowledge and agree that KNO Events (or its licensors) own all legal right, title and interest in and to the Site and Service, including, without limitation, any intellectual property or other proprietary rights which subsist in the Site and Service (whether such rights are registered or unregistered, and wherever in the world those rights may exist). As between you and KNO Events, all materials on the Site, including, but not limited to, graphics, user and visual interfaces, images, software, applications, and text, as well as the design, structure, selection, coordination, expression, “look and feel”, and arrangement of the Site and its Content (except for your Content), and the domain names, trademarks, service marks, proprietary logos and other distinctive brand features found on the Site, are all owned by KNO Events or licensors.
- KNO Events shall fully own and retain all rights to anonymous usage data derived from your use of the Service (“Usage Data”) as aggregated with usage data from KNO Events’ other customers for its own business purposes such as support, improving product features, training artificial intelligence models, setting industry benchmarks, enhancing user experience and sales and marketing of KNO Events’ services. For purposes of clarification, such Usage Data may not include any data that could reasonably identify you.
- Nothing in these Terms gives you any right to use any of KNO Events’ trade names, trademarks, service marks,logos, domain names, and other distinctive brand features. All rights not expressly granted by KNO Events under these Terms are reserved.
Service use & restrictions
- While these Terms are in effect, you may access and use the Site and Services in accordance with these Terms.
- You hereby represent and warrant that you will not, and will not permit any third party to:
- (a) attempt to disable or circumvent any security mechanisms used by the Site or Service or otherwise attempt to gain unauthorized access to any portion or feature of the Site or Service, or any other systems or networks connected to the Site or Service, or to any KNO Events server, by hacking, password “mining”, or any other illegal means;
- (b) use any “deep-link”, “page-scrape”, “robot”, “spider”or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Site or Service;
- (c) use any device, software or routine to interrupt or interfere, or attempt to interrupt or interfere with, the proper operation and working of the Site or Service or any transaction being conducted on the Site or through the Service, or with any other person’s use of the Site or Service;
- (d) breach any security measures implemented on the Site or in the Service;
- (e) track or seek to trace any information on any other person who visits the Site or uses the Service;
- (f) forge headers or otherwise manipulate identifiers in order to disguise your identity, or the origin of any message or other communication that you send to KNO Events in connection with the Service;
- (g) pretend that you are, or that you represent, someone else, or impersonate any other person;
- (h) use the Service in the design, development, production, or use of missiles or the design, development, production, stockpiling, or use of chemical or biological weapons;
- (i) use the Service or Site for any illegal purpose, for soliciting the performance of any illegal activity, or as otherwise prohibited by these Terms or applicable laws, rules or regulations, including, without limitation, laws applicable to the export of software and data;
- (j) upload or otherwise process any malicious content to, or through, the Service; or
- (k) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the any KNO Events proprietary software used to provide, maintain, or otherwise applicable to, the Service, or made available to you in connection with the Service.
Content: license & ownership rights
- Each User hereby agrees that you are solely responsible and liable for any and all information, data files, written text, computer software, music, audio files or other sounds, photographs, videos, images, and other content (collectively “Content”), that you store, transmit, display, or otherwise use in connection with the Service, and for the consequences of your actions in connection with such Content and your use of the Service. You agree that KNO Events has no responsibility to you or to any third party in connection with such Content. You are solely responsible obtaining consent from applicable third parties (i.e., obtaining releases for any photograph content) in connection with Content and for any losses or damage suffered by KNO Events in connection with your Content. You hereby represent and warrant that you will not store or otherwise use any Content in connection with the Service that:
- (a) violates these Terms;
- (b) is defamatory, libelous, abusive, illegal, profane, indecent, pornographic, obscene, hateful, offensive, harassing, or threatening in anyway;
- (c) constitutes or encourages conduct that would be considered a criminal offense or give rise to civil liability, or otherwise intentionally or unintentionally violate any law, rule or regulation;
- (d) violates any third party’s copyright, trademark, patent, trade secret, or other personal or proprietary right;
- (e) invades or interferes with the rights of privacy or publicity of any person; or
- (f) contains a virus, malicious code or any other harmful component.
- KNO Events reserves the right, at any time in its sole discretion and without notice to you, to pre-screen, review, monitor, flag, filter, modify, refuse or remove any or all Content from the Service, but KNO Events has no obligation to do so. You agree to immediately take down, delete or modify any Content that is stored by you through the Service that violates these Terms or any applicable laws, rules, or regulations, including pursuant to a take down, deletion or modification request from KNO Events. In the event that you elect not to comply with a request from KNO Events to take down, delete or modify certain Content, KNO Events reserves the right to directly take down, delete or modify such Content. KNO Events assumes no liability or responsibility arising from your activities in connection with the Service, including, without limitation, Content that you store or otherwise use in connection with Service.
- KNO Events claims no ownership or control over your right, title and interest in your Content. You retain copyright and any other intellectual property and other proprietary rights you already hold in your Content, and you are solely responsible for protecting those rights, as you deem appropriate. By submitting, storing, displaying, or otherwise using your Content in connection with the Service, you hereby grant KNO Events a worldwide, royalty-free, fully-paid-up, non-exclusive license to reproduce, perform, modifying display, distribute, and otherwise use such Content for the purpose of enabling KNO Events to provide the Service, including, without limitation, storing and retrieving the Content, making the Content available through the Service, adapting the Content for technical display and transmission, conforming the Content to the limitation and terms of the Service, and any other use related to the maintenance, provision and improvement of the Service
- You hereby agree that KNO Events, in its sole discretion, may use your trade names, trademarks, service marks, logos, domain names, and other distinctive brand features, in presentations, marketing materials, customer lists, financial reports and website listings (including links to your website) for the purpose of advertising or publicizing the Service.
Feedback
- If you send or transmit any communications or materials to KNO Events by mail, electronic mail, telephone, or otherwise (“Feedback”), suggesting or recommending changes to our Site or Service, including without limitation, new features or functionality relating thereto, any comments,questions, suggestions, or the like, all such Feedback are, and will be treated as, non-confidential and non-proprietary. This means that you give up any claim that the use of such Feedback by KNO Events or its agents, violates any of your rights including moral rights, privacy rights, proprietary or other property rights, rights of publicity, rights to credit for material or ideas, or any other right, including the right to approve the way KNO Events uses such Feedback.
- You hereby assign all right, title, and interest in, and KNO Events is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Feedback. You agree and understand that KNO Events is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Feedback, and you have no right to compel such use, display, reproduction, or distribution.
Exclusion of warranties
- Your use of the site and service is entirely at your own discretion and risk. The site and service are furnished to you "as is" and without warranties or conditions, statutory or otherwise, of any kind. KNO Events, on behalf of itself, and on behalf of its parents, affiliates subsidiaries, licensors and third party service poviders and KNO Events' and their directors, officers, employees, contractors, agents, successors, and assigns, (collectively, the "KNO Events parties"):
- (a) expressly disclaims all warranties and conditions, whether express, implied or statutory, including, without limitation, the implied warranties of non-infringement, title, merchantability, and fitness for a particular purpose;
- (b) does not warrant that the service, or data provided through the service, will meet your requirements, or that its operation will be timely, uninterrupted, secure, or error-free or that any defects will be corrected; and
- (c) does not warrant or make any representations or conditions regarding the use or the results of the use of the service in terms of its accuracy, reliability, timeliness, completeness, or otherwise. You assume total responsibility for your use of the service.
- This limitation of remedies is apart of the bargain between you and KNO Events. No oral or written information or advice given by KNO Events or any person on behalf of KNO Events shall create a warranty or condition, or in any way change this exclusion of warranty.
- Nothing in these terms, this section, or section below, shall exclude or limit KNO Events' warranty or liability for losses which may not be lawfully excluded or limited by applicable law.
Limitation of liability
- Subject to the paragraph above, in no event will KNO Events or KNO Events parties be liable to you, or any third party, for any special, indirect, incidental, punitive, exemplary, reliance or consequential damages of any kind, including but not limited to compensation, reimbursement or damages in connection with, arising out of, or relating to, the use or loss of use of, the service, loss of profits, loss of goodwill, loss of data, cost of procurement of substitute goods or services, subsequent or other commercial loss, or for any other reason of any kind, whether based on contractor tort (including, without limitation, negligence or strict liability), even if KNO Events or KNO Events parties have been advised of the possibility of such damages.
- KNO Events and KNO Events parties will not be liable to you or any third party for damages for breach of any express or implied warranty or condition, breach of contract, negligence, strict liability or any other legal theory related to the site or service. If, notwithstanding the foregoing, KNO Events or one of KNO Events parties is found to be liable to you or any third party for any damage or loss which arises under or in connection with these terms or the service, KNO Events or the relevant KNO Events party's total cumulative liability to you or any third party shall in no event exceed the greater of
- (I) the amount of fees actually paid by or to you during the one (1) year period preceding the date of the event giving rise to KNO Events' liability or
- (II) $250.00.
Indemnification & release
- You hereby agree to indemnify, defend and hold harmless KNO Events and KNO Events Parties (each an “Indemnified Party”), from and against any and all liability and costs (including, without limitation, attorneys’ fees and costs) incurred by the Indemnified Party(s) in connection with any actual or alleged claim arising out of:
- (a) your use of the Service;
- (b) any breach or alleged breach by you of these Terms;
- (c) any Feedback provided by you;
- (d) any breach or alleged breach by you of a third party’s rights, including, without limitation, any intellectual property, privacy or publicity rights; or
- (e) any damage caused by or alleged to have been caused by you to the Site or Service.
- Counsel you select for defense or settlement of a claim must be consented to by KNO Events and / or the Indemnified Party(s) prior to counsel being engaged to represent you and KNO Events and / or the Indemnified Party(s). You and your counsel will cooperate as fully as reasonably required, and provide such information as reasonably requested, by the Indemnified Party(s) in the defense or settlement of any claim. KNO Events and / or the Indemnified Party(s) reserves the right, at its own expense, to assume the exclusive defense or settlement, and control of any matter otherwise subject to indemnification by you. You shall not in any event consent to any judgment, settlement, attachment, or lien, or any other act adverse to the interest of KNO Events or any Indemnified Party(s) without the prior written consent of KNO Events and / or the Indemnified Party(s).
- In the event that you have a dispute with any third party, including without limitation any other User, arising from or in connection with the use of the Site and / or Service, you hereby release, remise and forever discharge KNO Events and its agents, directors, officers, employees, shareholders and all other related persons or entities from any and all manner of rights, complaints, demands, claims, causes of action, proceedings, obligations, liabilities, legal fees, costs, and disbursements of any nature whatsoever, whether known or unknown, which now or hereafter arise from, relate to, or are connected with such dispute or your use of the Site and / or Service. If you are a California resident, you hereby waive California civil code section 1542, which says: “a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” If you are a resident of a state other than California, you explicitly waive the terms and protections of any statute of your own state that has a similar import or intent.
Changes to service
KNO Events is constantly striving to provide the best possible experience for its Service users. You acknowledge and agree that the form and nature of the Service which KNO Events currently provides may change from time-to-time without prior notice to you. Changes to the form and nature of the Service will be effective with respect to all versions of the Service. Examples of changes to the form and nature of the Service include, without limitation,changes to fees and payment policies, security patches, additional functionality, reduced functionality, and other enhancements.
Termination of service
- These Terms and your access to the Service may be terminated by either party if
- (a) the other party materially breaches these Terms Agreement or any Order and does not cure the breach within 15 days after receiving written notice thereof from the non-breaching party, or
- (b) there is no Order outstanding at the time that the terminating party delivers written notice of termination to the other party.
- KNO Events reserves the right in its sole discretion to cease or suspend providing all or any part of the Service immediately without any notice to you.
- Any of your obligations under these Terms which by their nature are intended to survive the termination of your use of the Service, shall continue to apply to you after you cease to use the Service. Subject to its Usage Data rights and requirements under applicable law, KNO Events shall delete all personal data related to each User Account within 90 days following termination of such User Account.
- KNO Events may notify the relevant law enforcement authorities or other third parties, of any illegal or other prohibited conduct by you, including, without limitation, your violation of these Terms or unauthorized use of the Site or Service
Governing law & venue
- These Terms will be construed and enforced in all respects in accordance with the laws of the state of Texas,without reference to its choice of law rules. Except as set forth below in Section 14.2, the federal and state courts seated in Dallas, Texas shall have sole and exclusive jurisdiction for all purposes in connection with any action or proceeding that arises from, or relates to, these Terms and you hereby irrevocably waive any objection to such exclusive jurisdiction; provided however, that KNO Events may seek to enforce any judgment in its favor in any court of competent jurisdiction.
- Notwithstanding the foregoing, KNO Events may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its proprietary and other rights. You agree that your breach of these Terms may result in immediate and irreparable damage to KNO Events for which there is no adequate remedy at law.
- The United Nations Convention on Contracts for the International Sale of Goods in its entirety is expressly excluded from these Terms, including, without limitation, application to the Site or Service. Furthermore, these Terms (including without limitation, the Site and Service) will not be governed or interpreted in any way by referring to any law based on the Uniform Computer Information Transactions Act (UCITA) or any other act derived from or related to UCITA.
- Any cause of action arising under these Terms must be commenced by you within one (1) year after the claim or cause of action arises.
Third party websites & third party services
- The Site and Service may provide links to other websites that are not owned or operated by KNO Events (“Third Party Websites”). KNO Events provides these links to you as a convenience only, and KNO Events does not verify, make any representations concerning, or take responsibility for, such Third Party Websites, or the products or services offered through such third party websites, including,without limitation, the truthfulness, accuracy, quality, or completeness of the content of, or activities conducted on, such Third Party Websites. You should use your own independent judgment before accessing and using such Third Party Websites, or products or services offered through such third party websites.
- These Terms and the Privacy Policy do not apply to such Third-Party Websites, and you should review such Third Party Websites’ privacy policies, terms and conditions and business practices as they may be different to those of KNO Events and it is your sole responsibility to comply with such terms. Your dealings and communications with any third party in connection with the Third Party Websites are solely between you and such third party.
- The Site and Service may also integrate and share data with certain third party services (“Third Party Services”) that you have separately established accounts with pursuant to applicable terms and conditions with such Third Party Service providers (“Third Party Terms”). KNO Events does not verify, make any representations concerning, or otherwise take any responsibility for, such Third Party Services and you agree to comply with all such Third Party Terms in connection with your use of the Service.
- Any reference on the Site, or through the Service, to any product, process, publication or service of any third party, by trade name, domain name, trademark, trade identity, service mark, logo, manufacturer or otherwise, does not constitute or imply KNO Events’ endorse mentor recommendation thereof, and your use of any Third Party Websites or Third Party Services and third party product, process, publication, or service is entirely at your own risk.
Miscellaneous legal terms
- These Terms and the Privacy Policy, together constitute the entire agreement between you and KNO Events with respect to the Service (excluding any services which KNO Events may provide to you under a separate written agreement), and completely supersedes,cancels and replaces any and all other written or oral agreements or understandings previously existing between you and KNO Events with respect to the Service.
- The failure of KNO Events to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- If any part of these Terms is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible so as to maintain the intent of these Terms, and the other parts will remain in full force and effect.
- Any notice or other communications by KNO Events relating to the Service may be made by letter, e-mail or posting on the Site, and you hereby consent to receive notices and other communications in electronic form to the extent permitted by applicable law.
- These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties.
- KNO Events may assign or transfer its rights, or delegate any performance, under these Terms to a third party in its sole discretion. You may not assignor otherwise transfer your rights, or delegate your performance, under these Terms to any third party without in each and every case, KNO Events’ express prior written consent.
- KNO Events will not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of the common enemy, earthquake, fire, flood or other acts of God,the elements, epidemics, labor conditions, power failures, and Internet disturbances.
- KNO Events may take any legal action against you to enforce these Terms or to prevent the breach of these Terms, including, without limitation, seeking equitable remedies or using technical means at its disposal.
- KNO Events may add to, change or remove any part, term or condition of these Terms or Privacy Policy at any time without prior notice to you. It is your responsibility to check these Terms and Privacy Policy periodically for changes. By continuing to use the Service, you are indicating your acceptance of such changes. However, we will provide written notice to you of any significant changes to these Terms or Privacy Policy (including notices posted on the Site or sent to your registered e-mail address).
- You may not access the Service if you are a direct competitor of KNO Events’, except with our prior written consent. In addition, you may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other bench marking or competitive purposes.
Last updated: July 30, 2025
© 2026 KNO Analytics, Inc. All rights reserved.
Privacy Policy
When you use our website, web-application, or create an account with us, your information is controlled by KNO Analytics, Inc. doing business as KNO Events (“Company,” “we,”or “us”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (this “Policy”). Please read this Policy carefully to understand our policies and practices for collecting, using, maintaining, protecting, and disclosing your information. If you do not agree with our policies and practices, your choice is not visit, register with, access, use, or otherwise engage (collectively, “interact”) with us. By interacting with this Platform, web-application, or otherwise contacting us, you agree to this Policy.
This Policy describes the types of information we may collect from you or that you may provide when you:
Interact with the website www.knoevents.com and web-application www.knoevents.com/app (http://www.knoevents.com/app) (collectively, our “Platform”).
Interact with our pages or accounts on social media platforms (our “Social Media”), including when you view or click on posts or links, such as those related to our employment opportunities.
Apply for employment with us (“Applicants”) or go through the process of becoming employed with us (“Employees”).
When you interact with our advertising on third-party websites and services, if those advertising include links to this Policy.
Our Platform, together with the content, products, and services we provide, are collectively referred to herein as our “Services.”
This Policy does not cover information collected by third parties or information collected by our customers. For example, if you click on a link on our Platform that takes you to another site (such as on the community page), any data collected on that third-party site is not covered by this Policy unless explicitly mentioned. Similarly, if you are an attendee of an event hosted by one of our customers, any information collected about you by that customer is not governed by this Policy. The information we collect is governed by this Policy, while the information collected by the third party is subject to their privacy practices. Privacy choices you make on a third-party site or platform will not apply to our use of the information we have collected. We are not responsible for third parties’ privacy practices and encourage you to be aware when you leave our Platform and to read the privacy policies of other sites that may collect your information.
We may provide additional data privacy notices specific to certain practices or regions. Those terms are to be read in conjunction with this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued interaction with our Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
Children under the age of 18
Our Services are not for children. No one under 18 is permitted to provide any information on our Platform. We do not knowingly collect information from children. If you are under 18, do not use our Platform or provide us with any information. This includes registering,using interactive features, or giving us your name, address, phone number,email, or username. If we find out we have collected information from a child under 18, we will delete it. If you think we might have information from or about a child under 18, please contact us at hello@knoevents.com.
Types of information we collect
We collect two basic types of information:
Information that identifies (whether directly or indirectly) a particular individual, such as your name, postal address, email address, and telephone number (“Personal Information”); and
Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (“Anonymous Information”). When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.
We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals, which does not identify and cannot reasonably be used to identify an individual (“Aggregate Information”).
In particular, we collect the following categories of data:
Contact information you provide when you request information, sign-up for our newsletter, create an account on our Platform, or otherwise contact us, such as your name, email address, telephone number, and address of residency
Transaction information you provide when you request information, contact us, or purchase a service from us, such as your postal address, telephone number, and payment information
Location information, including precise or approximate location information provided by a mobile or other device when accessing our Platform or associated with your IP address or other online or device identifier.
Activity, usage, viewing, technical, and device data when you visit our Platform or open emails we send. This includes the content you view, how often you use our Platform, your browser or device type, unique device identifier, and IP address. We may obtain this information from a third party, such as a site or platform provider.
Copies of your communications, including chat messages when you communicate with our customer service chat bot.
Applicant and employee data, such as your resume, employment history, educational background, and references if you apply for a job with us or become an employee. We use a third-party social media platform to facilitate applications.
How we collect your information
We may collect information from you in the following ways:
Directly from you. We collect information you provide to us when you request or purchase products, services, or information from us, register with us, contact us for IT support, or otherwise interact with us using one or more devices. You may provide information in a variety of ways, including by typing or using voice commands.
Through automatic technologies. We collect information through a variety of technologies, such as cookies, click tracking and analytics tools, including when you visit our Platform, whether or not you are logged in or registered. Please see Automatic Technologies We Use for further information and Your Controls and Choices for information about how to make choices with respect to such data collection.
From third parties service providers. We acquire information from other third parties to update or supplement the information you provided, or we collected automatically. Applicable law may require that you authorize the third party to share you information with us before we can acquire it.
From social media. When you engage with our content on social media platforms, we may collect information such as your social media handle and public profile information, including your friend list if your profile is public. Interaction son our posts do not provide us access to your email address, real name,browsing history, or preferences.
Automatic technologies we use
The technologies we use to automatically collect your information when you interact with our Platform include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform.
Click tracking. Click tracking is an analytical feature that measures and reports where users click or tap on our Platform. Every time you click on our Platform, we record the event and log your user session for future analysis. We use this information only to improve our Services. Click tracking only collects the IP address assigned to you on the date when you visit our Platform, rather than your name or other identifying information.
Analytics. We collect analytics information from our web server, Google Analytics and Hotjar. This includes information such as how many users visit our Platform, what pages they visit when they do so, what other sites were visited prior to coming to our Platform, IP addresses and information consumers may upload to our chatbots for IT support. We use the information we get from analytics tools only to improve our Services.
We use the following third-party tracking tools in connection with our Platform:
Google Analytics. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Platform. The cookie cannot be used by anyone but Google. We do not control Google’s tracking technologies or how Google may use them. Google’s ability to use and share information collected by Google Analytics about your visits to our Platform is restricted by Google Analytics’ Terms of Use and Google’s Privacy Policy. If you have any questions about how Google Analytics uses your information, please contract Google directly. For more information on how to opt-out of Google Analytics, see Choices About How We Use and Disclose Your Information.
Hotjar. Hotjar uses cookies and other technologies to collect data on your behaviour and your devices when you visit our Platform. This includes a device’s IP address (captured and stored in anonymized form), device screen size, device type, browser information, geographic location (country only), and the preferred language used to display our Platform. Hotjar stores this information in a pseudonymized user profile and does not use it to identify individual users or to match it with other data. We do not control Hotjar’s tracking technologies or how Hotjar may use them. Hotjar’s ability to use and share information collected about your visits to our Platform is governed by Hotjar’s Terms of Service and Privacy Policy. If you have any questions about how Hotjar uses your information, please contact Hotjar directly. For more information on how too pt-out of Hotjar tracking, see Choices About How We Use and Disclose Your Information.
Webflow. We use Webflow to host and operate our public website and, where enabled, to receive website form submissions and related visitor information.
Google Workspace. We use Google Workspace for business email, documents, file storage, and collaboration. Personal Information may be stored in or communicated through these services.
Dropbox Sign. We use Dropbox Sign for electronic signatures and agreement administration.
Xero. We use Xero for accounting, invoicing, reconciliation, and financial administration.
Flodesk. We use Flodesk to manage email marketing, newsletters, subscriber lists, and related email engagement information. Information provided when you subscribe or otherwise consent to marketing communications may be processed by Flodesk on our behalf.
Apollo.io. We use Apollo.io for business-to-business prospecting, sales outreach, and customer relationship management activities. We may receive and maintain business contact and professional information through Apollo.io.
LinkedIn and Google Ads. We may use LinkedIn and Google advertising services to market our Services, measure advertising performance, and understand interactions with our advertisements. These services may use cookies, pixels, identifiers, or similar technologies as described in this Policy.
OpenAI and Anthropic. We use artificial intelligence technology and services provided by OpenAI (including ChatGPT) and Anthropic (including Claude) in connection with business operations and our Services. Depending on the applicable use, information processed through these services may include Personal Information. We use these services for purposes such as analysis, summarization, drafting, operational support, product functionality, and improving business processes, subject to our applicable agreements, settings, and internal controls.
How we use your information
Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you to:
Present our Platform and its contents to you
Provide you with the experiences and services you request, view, engage with, or purchase.
Communicate with you about your account or transactions with us and send you information or request feedback about features on our Platform and changes to our policies.
Send you offers and promotions for our Services.
Personalize your content and experiences, including by recognizing you when you return to our Platform and storing information about your preferences.
Provide you with targeted advertising based on your activity on our Platform and on third-party sites and applications. See Online Tracking Technologies and Advertising to learn more about how we use your information for personalization and tracking.
Operate, understand, optimize, develop, or improve our Services, operations, and business development, including by using survey research and analytics tools.
Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.
Full fill the purpose for which you provided the information, or any other purpose described at the time of collection, or for another purpose with your consent.
How we share your information
We will not share your Personal Information with a third party except in limited circumstances, including:
When we work with service providers performing services on our behalf; however, these companies are prohibited from using your Personal Information for purposes other than those requested by user required by law. This includes sharing your:
Contact informationwith our email marketing services provider to manage newsletter sign-ups and communications, and with our web hosting providers to ensure the proper functioning of our Platform.
Transaction informationwith our Paddle, our Merchant of Record and payment provider, to process purchases, billing, taxes, fraud prevention, refunds, and related transaction administration for our Platform, and with Boathouse to provide customer-facing subscription and billing portal functionality integrated with Paddle.
Activity, usage, viewing, technical, and device datawith our analytics companies and email marketing services provider to understand how you interact with our emails and Platform, with our web hosting provider to ensure the proper functioning of our Platform, and with our customer service platform to manage and improve our customer support process.
Applicant and Employee datawith LinkedIn to facilitate the employment application process.
Copies of your Communications with service providers that help us manage communications, provide support, and maintain service quality.
Contact and marketing information with Flodesk for email marketing and subscriber communications, and with Apollo.io for business-to-business sales, prospecting, and relationship management.
Customer and account information with Amazon Web Services and Supabase in connection with hosting, database, authentication, storage, and operation of the Platform.
Transaction and billing information with Paddle and Boathouse as described above.
Contract and signature information with Dropbox Sign for electronic signature and agreement administration.
Accounting and transaction information with Xero for bookkeeping, accounting, invoicing, reconciliation, and financial administration.
Information with OpenAI and Anthropic where we use their artificial intelligence services for the purposes described in this Policy.
Information with integration partners, including Sessionboard, when you or your organization enables or uses an integration and information must be exchanged to provide the requested integration functionality.
When we provide you with relevant advertising on third-party websites, we may share limited Personal Information about you, such as certain identifiers or hashed email address, with third parties. We may also share such information to provide you with and to measure relevant third-party advertising on our Platform. To learn more about how we use your information for personalization and tracking, please visit Online Tracking Technologies and Advertising.
When we share your Personal Information with third parties in connection with the sale of a business, to enforce our Terms of Use, to ensure the safety and security of our users,customers, employees, or other third parties, to protect our rights and property and the rights and property of our users, customers, employees, or other third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law. Terms of Use
Please note that, except as otherwise stated above, once we share your Personal Information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to its privacy practices.
Your controls & choices
In accordance with applicable law, your controls and choices may include:
Correcting, updating, and deleting your customer account.
Choosing or changing your choices for subscriptions, newsletters, emails, alerts, or other notifications.
Setting your browser to transmit “Do Not Track” signals. However, since uniform standards for “Do Not Track” signals have not been adopted, our Platform does not process or respond to such signals.
Choosing whether to receive from us offers and promotions for our Services we think may be of interest to you.
Choosing whether we share your Personal Information with other companies so they can send you offers and promotions about their products and services.
Requesting removal of your Personal Information from a public forum on our Platform or our social media pages.
Requesting access to the Personal Information we hold about you and that we amend or delete it.
Opting out of Google Analytics by following Google’s instructions at https://tools.google.com/dlpage/gaoptout (https://tools.google.com/dlpage/gaoptout).
Opting out of Hotjar by following Hotjar’s instructions at https://www.hotjar.com/policies/do-not-track/ (https://www.hotjar.com/policies/do-not-track/).
Controlling targeted advertising from many ad networks and partners, data exchanges, and marketing analytics and digital advertising and marketing service providers (by visiting the Digital Advertising Alliance or the Network Advertising Initiative).
You may exercise these controls and choices in various ways, including as outlined above, by hello@knoevents.com, or by following instructions provided in communications sent to you. You can also opt out of targeted or interest-based ads by visiting the Digital Advertising Alliance. We may not accommodate a request if we believe the request would violate any law or legal requirement or cause the information to be incorrect.
Please be aware that if you do not allow us to collect Personal Information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our Services may not be able to take account of your interests and preferences. If collection of Personal Information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to you that we process or retain, and your rights regarding that Personal Information, please contact us at hello@knoevents.com.
Online tracking technologies & advertising
We, certain service providers operating on our behalf, and third parties may collect information about your activity, or activity on devices associated with you, on our Platform and third-party sites and applications using tracking technologies such as cookies. We may collect information whether or not you are logged in or registered and may associate this tracking data with your registration account (if you have one).
Definitions for some of the tracking technologies listed, as well as information about your choices with respect to them, are available below. This tracking data maybe used for many purposes including, for example, to:
Provide useful features to simplify your experience when you return to our Platform (for example, we may remember which event you last accessed or retain a record of recent changes you’ve made, such as updates to room setups, food and beverage selections, or budget entries. This allows us to help you quickly pick up where you left off when you return to the platform).
Deliver relevant content and advertising based on your preferences, usage patterns and location.
Monitor, evaluate, measure, and optimize the use and operation of our Platform and the advertising that you see.
Analyze traffic on our sites and on the sites of third parties.
We may use your Personal Information to deliver relevant marketing and advertising to you on our Platform and on third parties’ sites and applications. We may provide social media and other platforms with limited Personal Information, such ascertain identifiers or your hashed email address, which they match with their customers’ profiles. Based on this, the platform may show you our ads, look for other users who may enjoy our ads,suppress our ads for you, and provide us insights on how to optimize and better target our advertising.
Some states provide residents or, in some cases,their authorized agents, with the right to opt out of the “selling” or“sharing” of their “personal information,” or of “targeted advertising” based on their “personal information.” To submit a request to opt out, email hello@knoevents.com.
You may also choose to opt out of targeted advertising directly with many ad networks and partners, data exchanges, and marketing analytics and other digital advertising and marketing service providers. You may also be able to choose to control targeted advertising on other websites and platforms that you visit. In addition, you may choose to control targeted advertising you receive within applications by using the settings and controls on your devices.
Examples of online tracking technologies include:
Cookies. Cookies are pieces of information that a website places on the hard drive of your computer when you visit the website. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you. You can choose to have your computer warn you each time a cookie is being placed on your device, or you can choose to block all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your guest experience more efficient, and some of our Services will not function properly.
Data security, integrity & retention
The security, integrity, and confidentiality of your information are very important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. We retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
Changes to this policy
From time to time, we may change this Policy to accommodate new technologies, industry practices,regulatory requirements, or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Platform or by other means, consistent with applicable law.
Comments & questions
If you have a commentator question about this Policy, please contact us at hello@knoevents.com.
Your state privacy rights
Certain states have consumer privacy laws that provide their residents with additional rights regarding our use of their personal information. Our Company does not currently meet the thresholds to be subject to any state consumer privacy laws. We do not currently sell data triggering Nevada’s Senate Bill 2020 privacy law opt-out requirements. However, if you have questions or requests regarding your data, you may contact us at hello@knoevents.com.
Last updated: July 22, 2025
Refund Policy
At KNO Events, we’re passionate about helping planners create extraordinary moments. Because access to our platform begins immediately after purchase, all sales are considered final unless required otherwise by law.
Payments & Merchant of Record
Payments for KNO Events are processed by Paddle, our authorized Merchant of Record. Paddle provides secure payment processing and handles billing, tax, and refund execution on our behalf. For payment-related inquiries, you can contact Paddle via their Buyer Support page.
Subscriptions & Renewals
KNO Events subscriptions renew automatically at the end of each billing period unless cancelled in advance. You can cancel your subscription at any time to prevent future renewals. Cancellations stop future charges but do not automatically trigger a refund for the current billing period.
If your payment method fails, Paddle may retry the charge or pause your access until payment is complete.
Right to Cancel
If you are a Consumer and unless the below exception applies, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.
To cancel your order, you must inform Paddle of your decision. To ensure immediate processing, please do so by contacting Paddle here. Please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.
You also have the right to inform us using the model cancellation form below or by making any other clear, unambiguous statement through our available communication channels. If you use our "Contact Us" form online, we will communicate acknowledgment of receipt of your cancellation request to you without delay.
To Paddle, Buyer Support Team
I hereby give notice that I cancel my contract of sale of the following Products
Ordered on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date
Effect of Cancellation
If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement.
We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.
Important: This right does not apply once you have logged in to your KNO Events account or otherwise accessed the platform. By accessing the service immediately after purchase, you acknowledge that digital delivery has begun and agree to waive your right to cancel under this applicable law.
How to Request a Refund
All refund requests must be made within 14 days of purchase.
If you’d like to request a refund, please contact Paddle, our payment partner and authorized Merchant of Record, through their Buyer Support page.
Paddle will review your request in accordance with this policy and applicable consumer laws. Refunds, if approved, will be returned to your original payment method, typically within 10 business days.
After 14 days all sales are considered final. Refunds or account credits may be issued at the discretion of KNO Events or Paddle in the following limited cases:
- Duplicate or erroneous charges
- Billing or payment processing errors
- Cancellation submitted before renewal billing occurred
Processing & Timing
Refunds, if approved, are processed securely by Paddle to your original payment method. Depending on your bank or payment provider, it may take up to 10 business days for funds to appear.
Terms of Use
Welcome to a website operated by KNO Events (the “Site”). This Site is intended to provide information about our company, products and services. It allows you to interact with us, provides you the opportunity to contact us directly and may provide you with access to and use of certain products and services. While we want you to enjoy the experience of visiting our Site, we also want you to understand the terms to which you agree when visiting the Site. References to “we,” “our,” “us” or “KNO Events” herein refer to KNO Analytics, Inc., a Delaware corporation, d/b/a KNO Events and our service providers and designees as deemed appropriate by us.
Compliance with terms
By accessing this Site, you are agreeing to these Terms of Use, our Privacy Policy and any other legal notices, terms and policies on this Site (together referred to as “Terms”), all of which are expressly incorporated herein by this reference. For purposes of clarification, the Terms may include any Master Agreement or other agreement that govern a specific product or service offering; provided that such agreement(s) shall supersede any inconsistent terms and conditions set forth herein solely for purposes of such offering. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to the Terms, in which case the terms “you” or“your” shall refer to such entity.
You agree to use the Site only in accordance with the Terms, whether you are a “Visitor” (which means that you simply browse the Site) or you are a “Member” (which means you have registered with us for the Site). The term “User” means a “Visitor” or a “Member.” Please read and save all of the Terms. If you do not agree with the Terms, do not use this Site or any of its features. If you register to become a Member you may be required to indicate your acceptance to these Terms during the registration process.
Amendment
We may amend or terminate any Terms at any time and such amendment or termination will be effective at the time we post the revised Terms on the Site. Each time you use the Site you should visit and review the then current Terms that apply to your transactions and use of this Site. Your continued use of the Site after we have posted revised Terms signifies your acceptance of such revised Terms. If you are dissatisfied with the Site, its content or any Terms (including as modified), you agree that your sole and exclusive remedy is to discontinue using the Site. The Terms are the entire agreement between you and KNO Events with respect to your use of the Site.
Eligibility
Use of the Site and its features and registration to be a Member (“Membership”) is void where prohibited. By using the Site and its features, you represent and warrant that:
(a) you are not a minor and may otherwise enter into and form binding contracts under applicable law;
(b) all registration information you submit is truthful and accurate;
(c) you will maintain the accuracy of such information; and
(d) your use of the Site and its features does not violate any applicable law or regulation.
Term
The Terms, as we may revise them from time to time,shall remain in full force and effect while you use the Site features or are a Member. Except with respect to any offerings governed by other Terms, you may terminate your Membership at any time, for any reason, by providing written notice to us. We may terminate your Membership at any time, for any or no reason, with or without prior notice or explanation, and without liability. Even after Membership is terminated, the Terms will remain in effect and you will remain bound by them except that your right to use the Site as a Member will terminate.
Passwords
If you register to become a Member, you may be asked to choose a user name (or email address) and may be provided or asked to choose a password. You are solely responsible for maintaining the confidentiality of this information. You are not permitted to allow anyone else to use your username and password to log into the Site. You must notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account so please be vigilant in protecting its confidentiality.
Your use of the site
Users have a non-transferable, non-exclusive license to access this Site, to view information contained at this Site and to interact with the Site solely for their own personal use and not for any commercial purpose. You agree not to use the Site for any unlawful purpose. You agree not to rent, re-transmit, disclose, publish, sell, assign, lease, sub-license, market, or transfer the Site or any portion thereof or use it in any manner not expressly authorized by the Terms. You agree not to copy, reverse engineer, translate, port, modify or make derivative works of any portion of the Site.
Tampering with the Site, misrepresenting the identity or age of a user, using buying agents or conducting fraudulent activities on the Site are prohibited.
Content
Proprietary rights
KNO Events does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively,“Content”) that you post on the Site (if applicable). After posting your Content to the Site, you continue to retain any such rights that you may have in your Content, subject to the limited license herein. The Site may contain Content of Users and other licensors. Except as provided within the Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the Site.
By displaying, publishing Content on the Site, or otherwise submitting Content to us (collectively, “posting”), you hereby grant to KNO Events an irrevocable, perpetual, worldwide, royalty-free, non-exclusive license to use, modify, delete from, add to, create derivative works of, publicly perform, publicly display, reproduce and distribute (and to sub-license the foregoing rights through multiple tiers of licensees) such Content on or through the Site. From time to time, we may remove Content from the Site, permanently or temporarily.
You represent and warrant that:
(a) you own the Content posted by you on or through the Site or otherwise have the right to grant the licenses set forth above, and
(b) the posting of your Content on or through the Site does not violate the privacy rights, publicity rights, contract rights, intellectual property or any other rights of any person or entity. You agree to be fully responsible for and to pay any and all royalties, fees, and any other moniesowing any person or entity by reason of any Content posted by you.
The Site also contains Content provided by KNO Events, including, without limitation, text, images and logos (“KNO Events Content”). KNO Events Content is protected by copyright, trademark, patent, trade secret and other laws, and KNO Events owns and retains all rights in the KNO Events Content and the features and functionality of the Site. KNO Events hereby grants you a limited, revocable, non-sublicensable license to reproduce and display the KNO Events Content (excluding any software code) solely for your personal use in connection with utilizing the products and services available on the Site.
Content posted
You agree to not use the Site to:
- Upload, post, email transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially ethically or otherwise objectionable;
- Harm minors in any way
- Forge headers or otherwise manipulate identifiers in order to disguise the original of any Content transmitted through the Site;
- Upload, post, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
- Upload, post, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials or any other form of solicitation;
- Upload, post, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- Interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
- Intentionally or unintentionally violate any applicable local, state, national or international law;
- Or collect or store personal data about other users in connection with the prohibited conduct and activities set fort in paragraphs (a) through (h) above.
KNO Events may reject, refuse to post or delete any Content for any or no reason, including, without limitation, Content that in the sole judgment of KNO Events violates these Terms, including our Privacy Policy. We assume no responsibility for monitoring the Site for inappropriate Content or conduct. If at any time KNO Events chooses, in its sole discretion, to monitor the Site, we nonetheless assume no responsibility for the Content, no obligation to modify or remove any inappropriate Content, and no responsibility for the conduct of the User submitting any such Content.
You are solely responsible for your use of the Site, the Content that you post on or through the Site, and any material or information that you transmit to other Members and for your interactions with other Users.
Disclaimers
KNO Events is not responsible for and makes no warranties, express or implied, as to any content on the Site, including, without limitation with respect to the accuracy and reliability of the KNO Events Content, User Content or other Content posted on or through the Site, whether caused by us, by Users, by any of the equipment or programming associated with or utilized by the Site, or otherwise. The User Content does not necessarily reflect the opinions or policies of KNO Events.
Profiles and third party applications created and posted by Members on the Site may contain links to other websites. KNO Events is not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not necessarily investigated, monitored or checked for accuracy or completeness by KNO Events. Inclusion of any linked website on the Site does not imply approval or endorsement of the linked website by KNO Events.
When you access these third party sites, you do so at your own risk. KNO Events takes no responsibility for third party advertisements or third party applications that are posted on or through the Site, nor does it take any responsibility for the goods or services provided by its advertisers.
KNO Events is not responsible for the conduct, whether online or offline, of any User of the Site including, without limitation, any Content posted by any User. KNO Events assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any User or Member communication.
KNO Events is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any portion of the Site or combination thereof, including any injury or damage to Users or to any person’s computer related to or resulting from participation or downloading materials in connection with the Site.
Under no circumstances shall KNO Events be responsible for any loss or damage, including personal injury or death,resulting from use of the Site, from any User Content posted on or through the Site or from the conduct of any Users, whether online or offline. Additionally, KNO Events shall have no liability for any viruses or anything beyond our control. We are not responsible for any damage to your computer, software, modem, telephone or other property resulting from your use of the Site. We will not be liable to you if you are unable to access information through the Site.
Some states do not allow the exclusion or limitation of certain warranties and/or liabilities, so certain of the above limitations or exclusions may not apply to you.
The Site is provided “AS-IS”and as available and KNO Events expressly disclaims any warranty of fitness fora particular purpose or non-infringement. KNO Events cannot guarantee and does not promise any specific results from use of the Site.
Limitations of our liability
In no event shall we be liable for any damage, claim or loss incurred by you, including without limitation compensatory, incidental, direct, indirect, special, consequential or exemplary damages, irrespective of whether we have been informed of, knew of, or should have known of the likelihood of such damages. This limitation applies to all causes of action in the aggregate including without limitation breach of contract, breach of warranty, defamation, negligence, strict liability, misrepresentation, and other torts, as well as third-party claims. If the warranty exclusions or limitations of liability set forth in this use agreement are for any reason held unenforceable or inapplicable, you agree that our aggregate liability shall not exceed one hundred U.S. dollars ($100).
Indemnification
You agree to indemnify and hold KNO Events, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability,cost, expense, claim, or demand, including without limitation, reasonable attorneys’ fees, due or relating to or arising out of your use of the Site in violation of the Terms and / or arising from a breach of the Terms and / or any breach of your representations and warranties set forth in the Terms and / or arising out of or relating to any Content that you post or third party transaction that you enter or attempt to enter in connection with the Site.
Miscellaneous
The Terms will be construed, and their performance enforced, under the laws of Texas without reference to choice of law principles. Any dispute relating to the Terms or the Site may be litigated only in a state or federal court located in Dallas, Texas. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the Terms. We may assign the Terms, in whole or in part, to a related entity or to a third party.
Each of the parties hereby knowingly, voluntarily and intentionally waives any right it may have to a trial by jury in respect of any litigation (including but not limited to any claims, counterclaims, cross-claims, or third party claims) arising out of, under or in connection with this agreement. Further, each party hereto certifies that no representative or agent of either party has represented, expressly or otherwise, that such party would not in the event of such litigation, seek to enforce this waiver of right to jury trial provision. Each of the parties acknowledges that this section is a material inducement for the other party entering into the terms.
The Terms are accepted upon your use of the Site or any of its features and is further affirmed upon you becoming a Member (if applicable). The Terms constitute the entire agreement between you and KNO Events regarding the use of Site and its services and features. The failure of KNO Events to exercise or enforce any right or provision of the Terms shall not operate as a waiver of such right or provision. The section titles in the Terms are for convenience only and have no legal or contractual effect. The Terms operate to the fullest extent permissible by law. If any provision of the Terms is unlawful, void or unenforceable, that provision is deemed severable from the Terms and does not affect the validity and enforceability of any remaining provisions.
Last updated: May 27, 2025
Collective Member Agreement
Draft master agreement for accepted independent professionals.
1. Parties and Purpose
This Collective Member Agreement (the “Agreement”) is entered into between KNO Events Collective LLC, a Texas limited liability company (“KNO Collective”), and the individual or entity identified in the signature block (“Member”). The Agreement establishes the terms under which Member may participate in KNO Collective and may be offered independent professional engagements for KNO Collective clients.
2. Collective Membership
Membership provides access to a professional network and potential opportunities. KNO Collective does not guarantee any engagement, minimum hours, compensation, revenue, exclusivity, or volume of work. Member may decline any proposed engagement unless Member has already accepted a binding Project Addendum. KNO Collective may determine which Members to present for opportunities and may suspend or terminate membership as provided below.
3. Independent Contractor Relationship
Member is and will remain an independent business and not an employee, partner, joint venturer, franchisee, or general agent of KNO Collective or any client. No employment relationship is created merely by membership. For each accepted engagement, Member will perform as an independent contractor subject to this Agreement and the applicable Project Addendum. Member is responsible for taxes, registrations, licenses, insurance, benefits, equipment, and ordinary business expenses except as expressly stated in a Project Addendum. Nothing in this Agreement authorizes Member to bind KNO Collective or a client.
4. Opportunities and Project Addenda
Each engagement must be documented in a written Project Addendum or other written project confirmation accepted by KNO Collective and Member. The Project Addendum should identify the client, role, scope, dates, rate or fee, expected commitment, expenses, deliverables, payment terms, and any engagement-specific requirements. If a Project Addendum conflicts with this Agreement, the Project Addendum controls only for that engagement and only to the extent of the conflict.
5. Compensation, Invoicing and Expenses
Member compensation will be stated in each Project Addendum. [CONFIRM: invoicing cadence; payment timing after approved invoice; whether payment is contingent on client payment; expense approval/reimbursement rules; cancellation/kill fees; travel-day rates.] Member may not incur reimbursable expenses without any approval required by the applicable Project Addendum.
6. Professional Standards
Member will perform services professionally, timely, ethically, safely, and in accordance with applicable law, client policies communicated to Member, and agreed project requirements. Member will promptly disclose material conflicts of interest, inability to meet commitments, or circumstances reasonably likely to affect performance.
7. Confidentiality
Member will protect confidential information of KNO Collective, its affiliates, clients, prospective clients, vendors, and other Collective Members; use it only for authorized purposes; and disclose it only as necessary to perform an engagement. Confidential information excludes information lawfully public through no breach, already known without restriction, independently developed, or lawfully received from a third party. Legally compelled disclosure is permitted subject to notice where lawful. These obligations survive termination.
8. Intellectual Property
[COUNSEL/COMMERCIAL DECISION REQUIRED.] Each Project Addendum should specify ownership of deliverables and pre-existing materials. Unless otherwise stated, Member retains ownership of pre-existing tools, know-how, templates, and materials and grants rights necessary to use them as incorporated into deliverables. Client-specific work product ownership should align with the applicable client agreement. Member represents that deliverables will not knowingly infringe third-party rights.
9. Member Profile and Client Presentations
Member authorizes KNO Collective to use Member’s name, professional biography, headshot, professional experience, skills, expertise, resume information, portfolio/work samples Member has the right to share, qualifications, geographic market, rates, availability, and other relevant professional profile information to administer the Collective and to identify, propose, match, and staff Member for prospective and current client engagements, as further described in the KNO Collective Privacy & Cookies Policy.
10. Client Relationships; Non-Circumvention
[COUNSEL DECISION REQUIRED.] The parties intend to protect client relationships introduced or developed through KNO Collective while preserving Member’s independent business. Insert the approved scope, duration, exclusions for pre-existing relationships, and any permitted direct-hire/buyout mechanism here. Do not execute this Agreement until this provision is finalized for applicable law.
11. Other Work and Conflicts
Except during an accepted engagement to the extent necessary to meet agreed commitments, Member may provide services to other clients and businesses, including through other networks, provided doing so does not breach confidentiality, create an undisclosed material conflict, misuse KNO/client information, or violate an accepted Project Addendum.
12. Insurance and Compliance
[CONFIRM REQUIREMENTS.] Member will maintain any licenses and insurance required by law or expressly required in a Project Addendum. If KNO Collective establishes minimum general liability, professional liability, workers compensation, auto, cyber, or other insurance requirements, they should be stated here or in the Project Addendum.
13. Term; Removal; Active Projects
This Agreement begins on the effective date and continues until terminated. Either party may terminate membership upon [NOTICE PERIOD] written notice, and KNO Collective may terminate immediately for material breach, misconduct, fraud, confidentiality violation, client safety concerns, or other grounds specified by counsel. Termination does not automatically terminate an active Project Addendum unless that document or applicable law provides otherwise. Accrued payment, confidentiality, IP, restrictive covenant, dispute, and other provisions intended to survive will survive.
14. Representations; Indemnification; Liability
[COUNSEL REVIEW REQUIRED.] Include reciprocal/appropriate representations, Member responsibility for breach, misconduct and infringement, indemnification mechanics, exclusions of consequential damages, and any liability cap appropriate to the contractor relationship and KNO’s insurance program.
15. Governing Law; Disputes
Texas law will govern without regard to conflict-of-law principles. [CONFIRM venue/arbitration structure. Existing KNO website terms use Dallas, Texas courts and a jury-trial waiver; counsel should confirm whether to use the same approach for independent contractors.]
16. General
This Agreement and accepted Project Addenda constitute the agreement governing Member’s participation and engagements, superseding prior discussions on those subjects. Amendments must be in writing. Member may not assign an engagement without KNO Collective’s written consent. Electronic signatures and counterparts are permitted. If a provision is unenforceable, the remaining provisions remain effective.
17. Signatures
KNO EVENTS COLLECTIVE LLC
By: ____________________
Name/Title: ____________________
Date: ____________________
MEMBER
Legal Name/Entity: ____________________
By: ____________________
Title (if entity): ____________________
Date: ____________________
DRAFT FOR COUNSEL REVIEW - Business and legal terms in brackets require confirmation before execution.
Privacy & Cookies Policy
When you use our website, web-application, or create an account with us, your information is controlled by KNO Events Collective LLC (“Company,” “we,”or “us”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (this “Policy”). Please read this Policy carefully to understand our policies and practices for collecting, using, maintaining, protecting, and disclosing your information. If you do not agree with our policies and practices, your choice is not visit, register with, access, use, or otherwise engage (collectively, “interact”) with us. By interacting with this Platform, web-application, or otherwise contacting us, you agree to this Policy.
This Policy describes the types of information we may collect from you or that you may provide when you:
Interact with the website the KNO Events Collective website and any application, inquiry, or member-facing forms we make available (collectively, our “Platform”).
Interact with our pages or accounts on social media platforms (our “Social Media”), including when you view or click on posts or links, such as those related to the Collective, professional opportunities, or our services.
Apply to join KNO Events Collective (“Collective Applicants”), become an accepted independent professional in the Collective (“Collective Members”), or communicate with us regarding potential client engagements.
When you interact with our advertising on third-party websites and services, if those advertising include links to this Policy.
Our Platform, together with the content, products, and services we provide, are collectively referred to herein as our “Services.”
This Policy does not cover information collected by third parties or information collected by our customers. For example, if you click on a link on our Platform that takes you to another site (such as on the community page), any data collected on that third-party site is not covered by this Policy unless explicitly mentioned. Similarly, if you are an attendee of an event hosted by one of our customers, any information collected about you by that customer is not governed by this Policy. The information we collect is governed by this Policy, while the information collected by the third party is subject to their privacy practices. Privacy choices you make on a third-party site or platform will not apply to our use of the information we have collected. We are not responsible for third parties’ privacy practices and encourage you to be aware when you leave our Platform and to read the privacy policies of other sites that may collect your information.
We may provide additional data privacy notices specific to certain practices or regions. Those terms are to be read in conjunction with this Policy. This Policy may change from time to time (see Changes to Our Privacy Policy). Your continued interaction with our Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
Children under the age of 18
Our Services are not for children. No one under 18 is permitted to provide any information on our Platform. We do not knowingly collect information from children. If you are under 18, do not use our Platform or provide us with any information. This includes registering,using interactive features, or giving us your name, address, phone number,email, or username. If we find out we have collected information from a child under 18, we will delete it. If you think we might have information from or about a child under 18, please contact us at hello@knoevents.com.
Types of information we collect
We collect two basic types of information:
Information that identifies (whether directly or indirectly) a particular individual, such as your name, postal address, email address, and telephone number (“Personal Information”); and
Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (“Anonymous Information”). When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.
We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals, which does not identify and cannot reasonably be used to identify an individual (“Aggregate Information”).
In particular, we collect the following categories of data:
Contact information you provide when you request information, sign-up for our newsletter, create an account on our Platform, or otherwise contact us, such as your name, email address, telephone number, and address of residency
Transaction information you provide when you request information, contact us, or purchase a service from us, such as your postal address, telephone number, and payment information
Location information, including precise or approximate location information provided by a mobile or other device when accessing our Platform or associated with your IP address or other online or device identifier.
Activity, usage, viewing, technical, and device data when you visit our Platform or open emails we send. This includes the content you view, how often you use our Platform, your browser or device type, unique device identifier, and IP address. We may obtain this information from a third party, such as a site or platform provider.
Copies of your communications, including chat messages when you communicate with our customer service chat bot.
Applicant and employee data, such as your resume, employment history, educational background, and references if you apply for a job with us or become an employee. We use a third-party social media platform to facilitate applications.
How we collect your information
We may collect information from you in the following ways:
Directly from you. We collect information you provide to us when you request or purchase products, services, or information from us, register with us, contact us for IT support, or otherwise interact with us using one or more devices. You may provide information in a variety of ways, including by typing or using voice commands.
Through automatic technologies. We collect information through a variety of technologies, such as cookies, click tracking and analytics tools, including when you visit our Platform, whether or not you are logged in or registered. Please see Automatic Technologies We Use for further information and Your Controls and Choices for information about how to make choices with respect to such data collection.
From third parties service providers. We acquire information from other third parties to update or supplement the information you provided, or we collected automatically. Applicable law may require that you authorize the third party to share you information with us before we can acquire it.
From social media. When you engage with our content on social media platforms, we may collect information such as your social media handle and public profile information, including your friend list if your profile is public. Interaction son our posts do not provide us access to your email address, real name,browsing history, or preferences.
Automatic technologies we use
The technologies we use to automatically collect your information when you interact with our Platform include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform.
Click tracking. Click tracking is an analytical feature that measures and reports where users click or tap on our Platform. Every time you click on our Platform, we record the event and log your user session for future analysis. We use this information only to improve our Services. Click tracking only collects the IP address assigned to you on the date when you visit our Platform, rather than your name or other identifying information.
Analytics. We collect analytics information from our web server, Google Analytics and Hotjar. This includes information such as how many users visit our Platform, what pages they visit when they do so, what other sites were visited prior to coming to our Platform, IP addresses and information consumers may upload to our chatbots for IT support. We use the information we get from analytics tools only to improve our Services.
We use the following third-party tracking tools in connection with our Platform:
Google Analytics. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Platform. The cookie cannot be used by anyone but Google. We do not control Google’s tracking technologies or how Google may use them. Google’s ability to use and share information collected by Google Analytics about your visits to our Platform is restricted by Google Analytics’ Terms of Use and Google’s Privacy Policy. If you have any questions about how Google Analytics uses your information, please contract Google directly. For more information on how to opt-out of Google Analytics, see Choices About How We Use and Disclose Your Information.
Hotjar. Hotjar uses cookies and other technologies to collect data on your behaviour and your devices when you visit our Platform. This includes a device’s IP address (captured and stored in anonymized form), device screen size, device type, browser information, geographic location (country only), and the preferred language used to display our Platform. Hotjar stores this information in a pseudonymized user profile and does not use it to identify individual users or to match it with other data. We do not control Hotjar’s tracking technologies or how Hotjar may use them. Hotjar’s ability to use and share information collected about your visits to our Platform is governed by Hotjar’s Terms of Service and Privacy Policy. If you have any questions about how Hotjar uses your information, please contact Hotjar directly. For more information on how too pt-out of Hotjar tracking, see Choices About How We Use and Disclose Your Information.
Webflow. We use Webflow to host and operate our public website and, where enabled, to receive website form submissions and related visitor information. [APPLICATION FORM AND STORAGE WORKFLOW TO BE CONFIRMED.]
Google Workspace. We use Google Workspace for business email, documents, file storage, and collaboration. Personal Information may be stored in or communicated through these services.
Dropbox Sign. We use Dropbox Sign for electronic signatures and agreement administration.
Xero. We use Xero for accounting, invoicing, reconciliation, and financial administration.
Flodesk. We use Flodesk to manage email marketing, newsletters, subscriber lists, and related email engagement information. Submission of a Collective application does not, by itself, constitute consent to receive marketing communications; marketing consent is collected separately where required.
Apollo.io. We use Apollo.io for business-to-business prospecting, sales outreach, and customer relationship management activities.
LinkedIn and Google Ads. We may use LinkedIn and Google advertising services to market our services, measure advertising performance, and understand interactions with our advertisements.
OpenAI and Anthropic. We use artificial intelligence technology and services provided by OpenAI (including ChatGPT) and Anthropic (including Claude) in connection with business operations and services. Depending on the applicable use, information processed through these services may include Personal Information, including information relating to clients, applicants, or Collective Members. We may use these services for analysis, summarization, drafting, operational support, matching and staffing support, and improving business processes, subject to our applicable agreements, settings, and internal controls.
How we use your information
Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you to:
Present our Platform and its contents to you
Provide you with the experiences and services you request, view, engage with, or purchase.
Communicate with you about your account or transactions with us and send you information or request feedback about features on our Platform and changes to our policies.
Send you offers and promotions for our Services.
Personalize your content and experiences, including by recognizing you when you return to our Platform and storing information about your preferences.
Provide you with targeted advertising based on your activity on our Platform and on third-party sites and applications. See Online Tracking Technologies and Advertising to learn more about how we use your information for personalization and tracking.
Operate, understand, optimize, develop, or improve our Services, operations, and business development, including by using survey research and analytics tools.
Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.
Fulfill the purpose for which you provided the information, or any other purpose described at the time of collection, or for another purpose with your consent.
Evaluate applications to join the Collective; communicate regarding membership and professional opportunities; administer the Collective; identify, match, propose, and staff Collective Members for potential client engagements; and manage current and prospective client relationships.
How we share your information
We will not share your Personal Information with a third party except in limited circumstances, including:
When we work with service providers performing services on our behalf; however, these companies are prohibited from using your Personal Information for purposes other than those requested by user required by law. This includes sharing your:
Contact informationwith our email marketing services provider to manage newsletter sign-ups and communications, and with our web hosting providers to ensure the proper functioning of our Platform.
Transaction informationwith our payment processor Stripe to process your purchases on our Platform where this functionality is available.
Activity, usage, viewing, technical, and device datawith our analytics companies and email marketing services provider to understand how you interact with our emails and Platform, with our web hosting provider to ensure the proper functioning of our Platform, and with our customer service platform to manage and improve our customer support process.
Applicant and Employee datawith LinkedIn to facilitate the employment application process.
Copies of your Communications, including form submissions with our chatbot customer service management service to ensure quality and resolve issues.
When we provide you with relevant advertising on third-party websites, we may share limited Personal Information about you, such as certain identifiers or hashed email address, with third parties. We may also share such information to provide you with and to measure relevant third-party advertising on our Platform. To learn more about how we use your information for personalization and tracking, please visit Online Tracking Technologies and Advertising.
When we share your Personal Information with third parties in connection with the sale of a business, to enforce our Terms of Use, to ensure the safety and security of our users,customers, employees, or other third parties, to protect our rights and property and the rights and property of our users, customers, employees, or other third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law. Terms of Use
Please note that, except as otherwise stated above, once we share your Personal Information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to its privacy practices.
Prospective and current clients. If you become a Collective Member, we may share portions of your professional profile with prospective and current clients without seeking separate permission for each potential opportunity. Information shared may include your name, professional biography, photograph or headshot, professional experience, skills and expertise, resume or relevant portions of it, portfolio or work samples, qualifications, geographic market, rates, availability, and other professional information relevant to evaluating, proposing, matching, staffing, or administering an engagement. We do not intend this provision to authorize routine disclosure of administrative information such as your home address, tax information, banking information, or private communications unless disclosure is necessary for an engagement, required by law, or separately authorized.
Your controls & choices
In accordance with applicable law, your controls and choices may include:
Correcting, updating, and deleting your customer account.
Choosing or changing your choices for subscriptions, newsletters, emails, alerts, or other notifications.
Setting your browser to transmit “Do Not Track” signals. However, since uniform standards for “Do Not Track” signals have not been adopted, our Platform does not process or respond to such signals.
Choosing whether to receive from us offers and promotions for our Services we think may be of interest to you.
Choosing whether we share your Personal Information with other companies so they can send you offers and promotions about their products and services.
Requesting removal of your Personal Information from a public forum on our Platform or our social media pages.
Requesting access to the Personal Information we hold about you and that we amend or delete it.
Opting out of Google Analytics by following Google’s instructions at https://tools.google.com/dlpage/gaoptout (https://tools.google.com/dlpage/gaoptout).
Opting out of Hotjar by following Hotjar’s instructions at https://www.hotjar.com/policies/do-not-track/ (https://www.hotjar.com/policies/do-not-track/).
Controlling targeted advertising from many ad networks and partners, data exchanges, and marketing analytics and digital advertising and marketing service providers (by visiting the Digital Advertising Alliance or the Network Advertising Initiative).
You may exercise these controls and choices in various ways, including as outlined above, by hello@knoevents.com, or by following instructions provided in communications sent to you. You can also opt out of targeted or interest-based ads by visiting the Digital Advertising Alliance. We may not accommodate a request if we believe the request would violate any law or legal requirement or cause the information to be incorrect.
Please be aware that if you do not allow us to collect Personal Information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our Services may not be able to take account of your interests and preferences. If collection of Personal Information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to you that we process or retain, and your rights regarding that Personal Information, please contact us at hello@knoevents.com.
Online tracking technologies & advertising
We, certain service providers operating on our behalf, and third parties may collect information about your activity, or activity on devices associated with you, on our Platform and third-party sites and applications using tracking technologies such as cookies. We may collect information whether or not you are logged in or registered and may associate this tracking data with your registration account (if you have one).
Definitions for some of the tracking technologies listed, as well as information about your choices with respect to them, are available below. This tracking data maybe used for many purposes including, for example, to:
Provide useful features to simplify your experience when you return to our Platform (for example, we may remember which event you last accessed or retain a record of recent changes you’ve made, such as updates to room setups, food and beverage selections, or budget entries. This allows us to help you quickly pick up where you left off when you return to the platform).
Deliver relevant content and advertising based on your preferences, usage patterns and location.
Monitor, evaluate, measure, and optimize the use and operation of our Platform and the advertising that you see.
Analyze traffic on our sites and on the sites of third parties.
We may use your Personal Information to deliver relevant marketing and advertising to you on our Platform and on third parties’ sites and applications. We may provide social media and other platforms with limited Personal Information, such ascertain identifiers or your hashed email address, which they match with their customers’ profiles. Based on this, the platform may show you our ads, look for other users who may enjoy our ads,suppress our ads for you, and provide us insights on how to optimize and better target our advertising.
Some states provide residents or, in some cases,their authorized agents, with the right to opt out of the “selling” or“sharing” of their “personal information,” or of “targeted advertising” based on their “personal information.” To submit a request to opt out, email hello@knoevents.com.
You may also choose to opt out of targeted advertising directly with many ad networks and partners, data exchanges, and marketing analytics and other digital advertising and marketing service providers. You may also be able to choose to control targeted advertising on other websites and platforms that you visit. In addition, you may choose to control targeted advertising you receive within applications by using the settings and controls on your devices.
Examples of online tracking technologies include:
Cookies. Cookies are pieces of information that a website places on the hard drive of your computer when you visit the website. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you. You can choose to have your computer warn you each time a cookie is being placed on your device, or you can choose to block all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your guest experience more efficient, and some of our Services will not function properly.
Data security, integrity & retention
The security, integrity, and confidentiality of your information are very important to us. We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. We retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
Changes to this policy
From time to time, we may change this Policy to accommodate new technologies, industry practices,regulatory requirements, or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Platform or by other means, consistent with applicable law.
Comments & questions
If you have a commentator question about this Policy, please contact us at hello@knoevents.com.
Your state privacy rights
Certain states have consumer privacy laws that provide their residents with additional rights regarding our use of their personal information. Our Company does not currently meet the thresholds to be subject to any state consumer privacy laws. We do not currently sell data triggering Nevada’s Senate Bill 2020 privacy law opt-out requirements. However, if you have questions or requests regarding your data, you may contact us at hello@knoevents.com.
Last updated: October 5, 2026
Terms of Use
Welcome to a website operated by KNO Events Collective (the “Site”). This Site is intended to provide information about our company, products and services. It allows you to interact with us, provides you the opportunity to contact us directly and may provide you with access to and use of certain products and services. While we want you to enjoy the experience of visiting our Site, we also want you to understand the terms to which you agree when visiting the Site. References to “we,” “our,” “us” or “KNO Events Collective” herein refer to KNO Events Collective LLC, a Texas limited liability company and our service providers and designees as deemed appropriate by us.
Compliance with terms
By accessing this Site, you are agreeing to these Terms of Use, our Privacy Policy and any other legal notices, terms and policies on this Site (together referred to as “Terms”), all of which are expressly incorporated herein by this reference. For purposes of clarification, the Terms may include any Master Agreement or other agreement that govern a specific product or service offering; provided that such agreement(s) shall supersede any inconsistent terms and conditions set forth herein solely for purposes of such offering. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to the Terms, in which case the terms “you” or“your” shall refer to such entity.
You agree to use the Site only in accordance with the Terms, whether you are a visitor, prospective client, applicant to the Collective, or other user (each, a “User”). “Collective Member” is reserved for an independent professional who has been formally accepted into the Collective under a separate written agreement. Please read and save all of the Terms. If you do not agree with the Terms, do not use this Site or any of its features. If you submit an application or other form, you may be required to indicate your acceptance to these Terms during that process.
Amendment
We may amend or terminate any Terms at any time and such amendment or termination will be effective at the time we post the revised Terms on the Site. Each time you use the Site you should visit and review the then current Terms that apply to your transactions and use of this Site. Your continued use of the Site after we have posted revised Terms signifies your acceptance of such revised Terms. If you are dissatisfied with the Site, its content or any Terms (including as modified), you agree that your sole and exclusive remedy is to discontinue using the Site. The Terms are the entire agreement between you and KNO Events with respect to your use of the Site.
Eligibility
Use of the Site and its features is void where prohibited. By using the Site and its features, you represent and warrant that:
(a) you are not a minor and may otherwise enter into and form binding contracts under applicable law;
(b) all registration information you submit is truthful and accurate;
(c) you will maintain the accuracy of such information; and
(d) your use of the Site and its features does not violate any applicable law or regulation.
Your use of the site
Users have a non-transferable, non-exclusive license to access this Site, to view information contained at this Site and to interact with the Site solely for their own personal use and not for any commercial purpose. You agree not to use the Site for any unlawful purpose. You agree not to rent, re-transmit, disclose, publish, sell, assign, lease, sub-license, market, or transfer the Site or any portion thereof or use it in any manner not expressly authorized by the Terms. You agree not to copy, reverse engineer, translate, port, modify or make derivative works of any portion of the Site.
Tampering with the Site, misrepresenting the identity or age of a user, using buying agents or conducting fraudulent activities on the Site are prohibited.
Content
Proprietary rights
KNO Events Collective does not claim any ownership rights in the text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (collectively,“Content”) that you post on the Site (if applicable). After posting your Content to the Site, you continue to retain any such rights that you may have in your Content, subject to the limited license herein. The Site may contain Content of Users and other licensors. Except as provided within the Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any Content appearing on or through the Site.
By displaying, publishing Content on the Site, or otherwise submitting Content to us (collectively, “posting”), you hereby grant to KNO Events an irrevocable, perpetual, worldwide, royalty-free, non-exclusive license to use, modify, delete from, add to, create derivative works of, publicly perform, publicly display, reproduce and distribute (and to sub-license the foregoing rights through multiple tiers of licensees) such Content on or through the Site. From time to time, we may remove Content from the Site, permanently or temporarily.
You represent and warrant that:
(a) you own the Content posted by you on or through the Site or otherwise have the right to grant the licenses set forth above, and
(b) the posting of your Content on or through the Site does not violate the privacy rights, publicity rights, contract rights, intellectual property or any other rights of any person or entity. You agree to be fully responsible for and to pay any and all royalties, fees, and any other moniesowing any person or entity by reason of any Content posted by you.
The Site also contains Content provided by KNO Events, including, without limitation, text, images and logos (“KNO Events Collective Content”). KNO Events Collective Content is protected by copyright, trademark, patent, trade secret and other laws, and KNO Events owns and retains all rights in the KNO Events Collective Content and the features and functionality of the Site. KNO Events Collective hereby grants you a limited, revocable, non-sublicensable license to reproduce and display the KNO Events Collective Content (excluding any software code) solely for your personal use in connection with utilizing the products and services available on the Site.
Content posted
You agree to not use the Site to:
Upload, post, email transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially ethically or otherwise objectionable;
Harm minors in any way
Forge headers or otherwise manipulate identifiers in order to disguise the original of any Content transmitted through the Site;
Upload, post, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
Upload, post, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials or any other form of solicitation;
Upload, post, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
Interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
Intentionally or unintentionally violate any applicable local, state, national or international law;
Or collect or store personal data about other users in connection with the prohibited conduct and activities set fort in paragraphs (a) through (h) above.
KNO Events Collective may reject, refuse to post or delete any Content for any or no reason, including, without limitation, Content that in the sole judgment of KNO Events violates these Terms, including our Privacy Policy. We assume no responsibility for monitoring the Site for inappropriate Content or conduct. If at any time KNO Events chooses, in its sole discretion, to monitor the Site, we nonetheless assume no responsibility for the Content, no obligation to modify or remove any inappropriate Content, and no responsibility for the conduct of the User submitting any such Content.
You are solely responsible for your use of the Site, the Content that you post on or through the Site, and any material or information that you transmit to other Members and for your interactions with other Users.
Disclaimers
KNO Events Collective is not responsible for and makes no warranties, express or implied, as to any content on the Site, including, without limitation with respect to the accuracy and reliability of the KNO Events Collective Content, User Content or other Content posted on or through the Site, whether caused by us, by Users, by any of the equipment or programming associated with or utilized by the Site, or otherwise. The User Content does not necessarily reflect the opinions or policies of KNO Events.
Profiles and third party applications created and posted by Members on the Site may contain links to other websites. KNO Events Collective is not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not necessarily investigated, monitored or checked for accuracy or completeness by KNO Events. Inclusion of any linked website on the Site does not imply approval or endorsement of the linked website by KNO Events.
When you access these third party sites, you do so at your own risk. KNO Events takes no responsibility for third party advertisements or third party applications that are posted on or through the Site, nor does it take any responsibility for the goods or services provided by its advertisers.
KNO Events Collective is not responsible for the conduct, whether online or offline, of any User of the Site including, without limitation, any Content posted by any User. KNO Events assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any User or Member communication.
KNO Events Collective is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any portion of the Site or combination thereof, including any injury or damage to Users or to any person’s computer related to or resulting from participation or downloading materials in connection with the Site.
Under no circumstances shall KNO Events be responsible for any loss or damage, including personal injury or death,resulting from use of the Site, from any User Content posted on or through the Site or from the conduct of any Users, whether online or offline. Additionally, KNO Events shall have no liability for any viruses or anything beyond our control. We are not responsible for any damage to your computer, software, modem, telephone or other property resulting from your use of the Site. We will not be liable to you if you are unable to access information through the Site.
Some states do not allow the exclusion or limitation of certain warranties and/or liabilities, so certain of the above limitations or exclusions may not apply to you.
The Site is provided “AS-IS”and as available and KNO Events expressly disclaims any warranty of fitness fora particular purpose or non-infringement. KNO Events cannot guarantee and does not promise any specific results from use of the Site.
Limitations of our liability
In no event shall we be liable for any damage, claim or loss incurred by you, including without limitation compensatory, incidental, direct, indirect, special, consequential or exemplary damages, irrespective of whether we have been informed of, knew of, or should have known of the likelihood of such damages. This limitation applies to all causes of action in the aggregate including without limitation breach of contract, breach of warranty, defamation, negligence, strict liability, misrepresentation, and other torts, as well as third-party claims. If the warranty exclusions or limitations of liability set forth in this use agreement are for any reason held unenforceable or inapplicable, you agree that our aggregate liability shall not exceed one hundred U.S. dollars ($100).
Indemnification
You agree to indemnify and hold KNO Events, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability,cost, expense, claim, or demand, including without limitation, reasonable attorneys’ fees, due or relating to or arising out of your use of the Site in violation of the Terms and / or arising from a breach of the Terms and / or any breach of your representations and warranties set forth in the Terms and / or arising out of or relating to any Content that you post or third party transaction that you enter or attempt to enter in connection with the Site.
Miscellaneous
The Terms will be construed, and their performance enforced, under the laws of Texas without reference to choice of law principles. Any dispute relating to the Terms or the Site may be litigated only in a state or federal court located in Dallas, Texas. The United Nations Convention on Contracts for the International Sale of Goods does not apply to the Terms. We may assign the Terms, in whole or in part, to a related entity or to a third party.
Each of the parties hereby knowingly, voluntarily and intentionally waives any right it may have to a trial by jury in respect of any litigation (including but not limited to any claims, counterclaims, cross-claims, or third party claims) arising out of, under or in connection with this agreement. Further, each party hereto certifies that no representative or agent of either party has represented, expressly or otherwise, that such party would not in the event of such litigation, seek to enforce this waiver of right to jury trial provision. Each of the parties acknowledges that this section is a material inducement for the other party entering into the terms.
The Terms are accepted upon your use of the Site or any of its features and is further affirmed upon you becoming a Member (if applicable). The Terms constitute the entire agreement between you and KNO Events regarding the use of Site and its services and features. The failure of KNO Events to exercise or enforce any right or provision of the Terms shall not operate as a waiver of such right or provision. The section titles in the Terms are for convenience only and have no legal or contractual effect. The Terms operate to the fullest extent permissible by law. If any provision of the Terms is unlawful, void or unenforceable, that provision is deemed severable from the Terms and does not affect the validity and enforceability of any remaining provisions.
Last updated: October 5, 2026
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